
We rebuilt an 18-year-old ERP
as the core system for Agentic AI.
We redesigned processes to match the expanded business model, and built an Agent foundation supporting chatbot, reasoning, and Prompt-to-Action capabilities.
Customer
Background
18 years of accumulated system aging and technical debt had reached a point where it was blocking the adoption of new technology altogether.
AX 4.0, in use for over 18 years since implementation, had aged to the point where adopting new technology such as Digital Transformation was difficult
Business scope had expanded well beyond the original implementation, and modifications to existing custom programs accumulated technical debt
The staff involved in the original implementation were no longer with the company, leaving a knowledge gap around the AX 4.0 system
Modules Implemented
We applied standard modules from finance through logistics, and implemented external system integration and trade finance operations as Add-ons.
Finance & Treasury
- Accounting · Treasury · Fixed Assets
- KR Local Pack
- Business Planning
Sales · Procurement · Logistics
- Sales · Procurement
- Inventory · Warehouse Management
Add-on Development
- WMS Interface
- Firm Banking Interface
- Trade Finance
Results
Converted 40% of Add-ons to Standard
Through a Fit-to-Standard Workshop, we converted 40% of the programs originally developed as Add-ons in AX 4.0 into standard functionality. With less customization, the burden of future upgrades is reduced as well.
Secured One Version-Based Scalability
We upgraded the aging legacy system to D365 F&O, establishing a One Version solution foundation that supports future business expansion.
Automated Repetitive Manual Work
We automated simple, repetitive manual tasks in day-to-day operations with RPA, reducing workload.
Core Foundation for Agentic AI Rollout
We applied Agent capabilities supporting chatbot, reasoning, and Prompt-to-Action, establishing a Core ERP foundation for rolling out AI company-wide.
Facing a Similar
Challenge?
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